Shipping and Return Policy

At EarthNutri, we want your experience to be just as smooth and satisfying as our products. That’s why we offer fast, reliable shipping and a return policy that puts your peace of mind first.

Once you place your order, we get to work right away to make sure your products arrive as quickly as possible. You’ll receive a tracking number so you can follow your package every step of the way. We currently ship across the U.S., with delivery times typically ranging from a few business days depending on your location.

If something isn’t right — whether you received the wrong item, had an issue during shipping, or simply aren’t satisfied — don’t worry. We’re here to make it right. Our flexible return policy allows you to request a return or exchange within a set window, as long as the product is unopened and in its original condition.

We’re committed to your satisfaction. If you ever have questions about your order, shipping status, or return options, our customer support team is just a message away.

 

SHIPPING POLICY

PLEASE READ BEFORE PLACING YOUR ORDER

We offer USPS, UPS, and FedEx shipping. $30+ Orders are FREE Standard Ground Shipping (US Only). All orders worth $80+ will require a signature upon arrival, please be alert on the day of delivery. 

All orders placed Monday - Thursday before 1 PM PST will ship same day. We do not ship on the weekends. Orders placed on Friday will be processed to ship on the following Monday. 

This may take 5 - 10 business days and may experience a delay depending upon distance from Gardena, California, USA.

Please add a valid email address or mobile number before checking out to be reached at for tracking number, ETA, updates on your shipment, etc... 

Once your package has been shipped and out of our facility, we are NO longer responsible for what may happen enroute. Shipping and delivery issues must first be taken up with the shipping carrier used (USPS, UPS, FEDEX)

NO INTERNATIONAL SHIPPING

For further assistance or questions please email: info@earthnutri.com. 

 

RETURN POLICY

Let us know, within 5 business days of receiving an order, if you need to return/exchange an item. Purchases must be in their original, undamaged, sealed packaging, with original packing slip and must be in a re-saleable condition.

It is the customer’s responsibility to ensure that items are returned safely.
Unfortunately, EarthNutri is unable to take responsibility for items lost in transit.
We recommend selecting a carrier who can provide tracking and insurance.

You may also email our EarthNutri Support Team at info@earthnutri.com or call us at 1-310-523-5108, if you need to arrange a return or for any other concerns. 

Thank you.